Terms and Conditions

Last updated: March 2026

Please read these Terms and Conditions carefully before using any SerenAI Ltd website or application. By downloading, installing, or using any SerenAI product or service, you agree to be bound by these terms. If you do not agree, do not use our products or services.

Who We Are

These Terms and Conditions are issued by SerenAI Ltd, registered in England and Wales (Company Number: 17072969), with a registered office in North London, United Kingdom.

References to “SerenAI”, “we”, “us”, or “our” throughout these terms refer to SerenAI Ltd.

Our Applications

SerenAI Ltd develops and publishes applications distributed through the Apple App Store. These Terms and Conditions apply to all SerenAI applications. App-specific terms are detailed in the dedicated sections below.

Current applications covered by these terms:

Get Paid — a local-first invoicing and business management app for iOS

As new applications are released by SerenAI Ltd, these terms will be updated to include app-specific sections for each product.

Get Paid — App Terms

Licence to Use Get Paid

Subject to your compliance with these terms, SerenAI Ltd grants you a personal, non-exclusive, non-transferable, revocable licence to download and use the Get Paid app on Apple-branded devices that you own or control, solely for your own lawful business purposes.

You may not:

Copy, modify, or distribute the app or any part of it.
Reverse engineer, decompile, or attempt to extract the source code.
Sell, sublicence, or transfer the app to any third party.
Use the app for any unlawful purpose or in any way that violates these terms.

Intended Use

Get Paid is a business invoicing and management tool intended for use by adults running a legitimate business. It is not intended for personal, domestic, or consumer use. You are responsible for ensuring that all information you enter into the app — including customer details, invoice amounts, and tax information — is accurate and complies with applicable laws in your jurisdiction.

SerenAI Ltd does not provide legal, tax, or financial advice. Nothing within the Get Paid app constitutes professional advice of any kind. You should seek independent professional advice where appropriate.

Subscriptions and Billing

Get Paid offers subscription plans that unlock additional features. All subscription payments are processed by Apple through the App Store. SerenAI Ltd does not handle, store, or process your payment card details at any time.

Subscriptions automatically renew at the end of each billing period unless cancelled at least 24 hours before the renewal date.
Your Apple Account will be charged for renewal within 24 hours prior to the end of the current period.
You can manage and cancel your subscription at any time in your Apple Account settings.
No refunds are provided for unused portions of a subscription period, except where required by applicable law.
Free trial periods, where offered, will convert to a paid subscription at the end of the trial unless cancelled beforehand.

Subscription pricing is displayed in the App Store at the time of purchase. SerenAI Ltd reserves the right to change subscription prices with reasonable notice.

Payment Processing (Square)

If you choose to enable the “Pay Now” feature on invoices, your customers will be directed to Square’s payment platform to complete payment. SerenAI Ltd does not process, handle, or store any payment card information.

Use of Square’s payment services is subject to Square’s own terms of service and privacy policy. SerenAI Ltd accepts no responsibility for the availability, accuracy, or conduct of Square’s payment platform.

Apple Intelligence

Get Paid uses Apple Intelligence to provide on-device text rewriting suggestions for line item descriptions. This feature is optional and processed entirely on your device by Apple’s on-device AI. SerenAI Ltd does not receive, store, or process any text submitted to Apple Intelligence.

Text rewriting suggestions are provided as a convenience only. You are solely responsible for reviewing and approving any text before it appears on an invoice sent to a customer. SerenAI Ltd accepts no liability for the accuracy or appropriateness of AI-generated suggestions.

Your Data and Backups

Get Paid stores all your invoicing and business data locally on your device. SerenAI Ltd does not operate servers that hold your data and therefore cannot recover data that is lost, deleted, or corrupted on your device.

You are solely responsible for maintaining appropriate backups of your data. We recommend using the built-in backup feature (Settings → Backup & Restore) regularly and keeping backups in a secure location. SerenAI Ltd accepts no liability for any loss of data howsoever caused.

Apple as Distributor

Get Paid is distributed through the Apple App Store. You acknowledge and agree that:

These Terms and Conditions are between you and SerenAI Ltd only — not between you and Apple.
Apple has no obligation to provide any maintenance, support, or warranty in relation to Get Paid.
Apple is not responsible for any claims you or any third party may have relating to Get Paid, including product liability claims, consumer protection claims, or intellectual property infringement claims.
Apple and its subsidiaries are third-party beneficiaries of these Terms and Conditions and have the right to enforce them against you.
You must comply with any applicable third-party terms when using Get Paid (e.g. your mobile network provider’s terms).

General SerenAI Ltd Terms

Intellectual Property

All SerenAI applications, websites, content, designs, logos, code, and materials are the intellectual property of SerenAI Ltd unless otherwise stated. Nothing in these terms grants you any right to use SerenAI’s intellectual property other than as expressly permitted.

Content you create within SerenAI applications (such as invoices, customer records, and product lists) remains your property. SerenAI Ltd makes no claim of ownership over your data.

Acceptable Use

You agree not to use any SerenAI product or service to:

Engage in any unlawful, fraudulent, or deceptive activity.
Infringe the intellectual property or privacy rights of any person.
Transmit any harmful, offensive, or malicious content or code.
Attempt to gain unauthorised access to any system or network.
Violate any applicable law or regulation.

SerenAI Ltd reserves the right to suspend or terminate access to any product or service if we reasonably believe these terms have been breached.

Disclaimer of Warranties

SerenAI applications and services are provided “as is” and “as available” without warranty of any kind, either express or implied. SerenAI Ltd does not warrant that our applications will be uninterrupted, error-free, or free from viruses or other harmful components.

To the fullest extent permitted by law, SerenAI Ltd disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the fullest extent permitted by applicable law, SerenAI Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of business, or loss of goodwill, arising out of or in connection with your use of our products or services.

In no event shall SerenAI Ltd’s total liability to you exceed the amount you have paid to SerenAI Ltd in the twelve months preceding the claim.

Nothing in these terms limits or excludes our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be limited or excluded under applicable law.

Indemnification

You agree to indemnify, defend, and hold harmless SerenAI Ltd and its directors, employees, and agents from and against any claims, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to:

Your use of any SerenAI product or service.
Your violation of these Terms and Conditions.
Your violation of any applicable law or third-party rights.
Any content or data you submit, store, or transmit through our products.

Changes to Our Products

SerenAI Ltd reserves the right to modify, update, suspend, or discontinue any product or service at any time with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of our services.

Termination

These terms remain in effect until terminated. SerenAI Ltd may terminate or suspend your access to any product or service immediately, without notice, if you breach these terms. Upon termination, the licence granted to you ceases immediately. Sections that by their nature should survive termination (including Intellectual Property, Limitation of Liability, and Indemnification) will continue to apply.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to These Terms

SerenAI Ltd reserves the right to update these Terms and Conditions at any time. Updated terms will be posted on this page with a revised “Last updated” date. Where changes are material, we will notify users via an in-app notice or through App Store update notes. Continued use of our products or services after changes are posted constitutes your acceptance of the updated terms.

Contact

If you have any questions about these Terms and Conditions, please contact us via our contact page.

Website: https://serenai.co.uk

Contact: https://serenai.co.uk/contact/