Acceptable Use Policy

Last updated: March 2026

This Acceptable Use Policy outlines the rules and standards that apply when using the SerenAI website, software, applications, and digital services.

By accessing or using any SerenAI services, you agree to comply with this policy.

Purpose of This Policy

SerenAI Ltd provides software tools, applications, and digital platforms designed to support businesses and individuals. This policy exists to ensure our services are used responsibly, safely, and lawfully.

Permitted Use

You may use SerenAI services only for lawful purposes and in accordance with these terms. You agree not to misuse or attempt to disrupt our services.

Prohibited Activities

Users must not use SerenAI services to:

Carry out illegal activities
Attempt to gain unauthorised access to systems or data
Distribute malware, viruses, or harmful code
Interfere with the normal operation of our website or services
Attempt to exploit vulnerabilities in our software
Use automated systems to scrape or extract data without permission
Use our services to generate unlawful, harmful, or misleading content

Security and System Integrity

You must not attempt to bypass security measures or interfere with the operation of SerenAI systems, servers, or networks.

Any attempt to disrupt, overload, or damage our systems may result in immediate suspension of access and potential legal action.

Responsible Use of AI Systems

Where SerenAI services include artificial intelligence features, users must ensure they use these tools responsibly.

AI-generated outputs should not be used for unlawful, harmful, deceptive, or unethical purposes.

Service Suspension

SerenAI Ltd reserves the right to suspend or terminate access to services where this policy is violated.

We may also take action where necessary to protect the security, reliability, and integrity of our systems.

Changes to This Policy

SerenAI Ltd may update this Acceptable Use Policy from time to time to reflect changes in technology, legal requirements, or our services.

Any updates will be published on this page.

Contact

If you have questions about this policy, please contact us via the contact page on our website.

Website: https://serenai.co.uk